If you are considering submitting a data protection request please think carefully about whether it is essential at this current time, as responding to requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. We can also advise you if there are any cameras in the area, but we will not release any footage to them. Storing bikes in houses and flats with limited space can be a challenge. Body worn cameras are worn by some TfL staff including London Underground station staff and Revenue Control Inspectors, Revenue Protection Inspectors on buses, some Bus Station staff, Road Traffic Enforcement Officers and Taxi and Private Hire Compliance Officers. Following our member briefing on the 2021 Census in January this list of 20 FAQs provides important information for councillors to support their residents through the Census process.. Body Worn Cameras Subject Access Request form. This page explains how to make a 'Subject Access request' to TfL and how we use your information when we process a request. Whilst we will answer requests without undue delay, please note that our response time will be impacted by the current situation. There are more bike security tips on TfL's page about avoiding bike thefts (external link). The Census is not just a headcount, it is vital in making informed policy decisions by providing accurate information on local demographics, housing, employment and need. Each police request to TfL is dealt with on a strictly case-by-case basis to ensure that any such disclosure is lawful. Bus station CCTV. We can send our live images to Ilford Police Station and Police Central Command in Bow. Level 3 AET is a direct replacement course for the Preparing to Teach in the Lifelong Learning Sector (PTLLS) course. We have a legal duty to ensure images are not disclosed unlawfully under the General Data Protection Regulations 2016, Data Protection Act 1998 and the Protection of Freedoms Act 2012. CCTV images captured on TfL's bus stations are normally only retained for 30 days. To best protect your bike from theft use two locks and always lock both wheels and the frame to the stand. The form below will give you guidance on how to make a request. If you want to request access to images of you or your vehicle that may have been captured by TfL's traffic enforcement and monitoring cameras, read the form below: Traffic enforcement CCTV Subject Access Request form. If youâd like to request access to CCTV footage, you need to submit a subject access request . Oyster card journey history is retained for 8 weeks after the card has been used, and for contactless payment cards, journey history is retained for 13 months. Note that feedback relates only to this page and it's content. Bus station CCTV Subject Access Request form. The form has information on how to make a request to the Customer Contact Centre. Road User Charging Subject Access Request form. Data protection legislation allows us to ask you for further clarification where appropriate. As well as being convenient, this method saves taxpayers money by avoiding the printing, transaction and postage costs of a paper application. TfL Pension Fund Subject Access Request form. The force is funded primarily by the rail industry, and does not receive central government funding. This is an admin fee for the search and production of footage. The engineers have huge experience including working on the Golden Gate Bridge in California and on oil rigs in the North Sea. You can also feedback about the entire site. We have a number of CCTV cameras that can be relocated and are used across the borough to target fly-tipping and ASB. Bus. If you are a customer of the Museum and want to request copies of personal information that the Museum may hold about you, read the form below for more information. In particular, it may not be possible to fulfil non-statutory requests for CCTV footage to support insurance claims. Footage and voice recordings from body worn cameras are normally only retained for 14 days. If you've made a subject access request application under the Data Protection Act 1998, please be aware it's unlikely to succeed. Welcome ! For access to other associated personal information held by TfL, in connection with Road User Charging please see the Subject Access request form below for guidance on how to request your personal data. We are the first London borough to have invested in new ANPR technology that works with display boards to show vehicle index numbers as drivers pass by; we are working hard to target known offenders driving into and around the borough. Expect to pay £40+ for a secure lock. A lift goes from the concourse to the balcony that links to Waterloo East station. Context. Our CCTV control room links up more than 250 cameras across Redbridge and over the past 3 years has assisted or led to more than 3,200 arrests. Can you help us identify fly-tipping offenders? To help you keep your bike safe we have installed nearly 500 hangars, offering over 2800 residents an accessible and secure place to ⦠If you are a registered Road User Charging customer, you can see your journey and payment history and other information by signing into your online account. For complaints or compliments, please go to Complaints or Compliments, Roadmap out of lockdown begins BUT national lockdown guidance remains, https://www.redbridge.gov.uk/about-the-council/privacy-notices/parking/, Latest update from the Surveillance Commissioner, Coronavirus (COVID-19) - What you need to do, our control room is staffed 7 days a week, 365 days a year, CCTV staff work directly with the Police and our enforcement teams, high-quality footage allows us to identify and help arrest those who commit crime, we monitor Town Centre live security radios, as well as the Police, met radio so we can respond to Police and requests from businesses for assistance, we use CCTV to assist investigations into anti-social behaviour and crime such as fly-tipping, graffiti and fly posting, the borough’s housing estates (The Orchard Estate, Tiptree, Buckthorne House, Larchwood House and Fernways), solicitor's / insurer's name and address, sent from a company email account, vehicle details (vehicle registration mark [VRM], make, model, colour) of all vehicles involved. If you need to request video images, the request should come from your insurance company or solicitor to provide assurance that the images are being used for lawful purposes. If you are a registered Oyster or contactless payment card customer, you can access your journey/payment history and other personal information by signing into your online account. The data, which Citroen obtained following a Freedom of Information request, revealed TfL had issued more than 817,000 Penalty Charge Notices (PCNs) to vehicle owners in the 12 month period. London's bus services are operated by individual bus companies on behalf of TfL. The public surveillance camera system is installed to deal with crime, anti-social behaviour and disorder and our staff searching for the images for you would normally be searching for criminal activity. We have installed new ANPR cameras across the borough in partnership with the Metropolitan Police to apprehend offenders and tackle crime in the borough. TfL Customer Services Subject Access Request form. Our CCTV control room is based at Ley Street Depot. TfL bus accessibility information. We use our cameras to tackle offenders fly-tipping on the streets of Redbridge. You can obtain copies of correspondence or recordings of telephone calls you have made to our Customer Contact Centre regarding any of the topics below. Buses have been used on the streets of London since 1829, when George Shillibeer started operating his horse-drawn omnibus service from Paddington to the City.In 1850 Thomas Tilling started horse bus services, and in 1855 the London General Omnibus Company (LGOC) was founded to amalgamate and regulate the horse-drawn omnibus services then operating in London. The British Transport Police (BTP) is a national special police force that polices railways and light-rail systems in England, Wales and Scotland, for which it has entered into an agreement to provide such services. The DHS Acronyms, Abbreviations, and Terms (DAAT) list contains homeland security related acronyms, abbreviations, and terms that can be found in DHS documents, reports, and the FEMA Acronyms, Abbreviations, and Terms (FAAT) list. You should also read this form if you hold a HGV Safety Permit in order to comply with the Direct Vision Standard. We operate CCTV cameras to help improve safety for our staff, patients, and visitors, and to prevent crime. The most common requests are due to traffic collisions. please request staff assistance if you need to. Images from CCTV cameras in London Underground stations are normally only retained for 14 days, however if you want to request access to images of you that may have been captured by London Underground's CCTV cameras, read the form below for more information. If you want to request access to images that may have been captured by TfL bus station CCTV cameras, the form below has more information. Data obtained from a freedom of information request given to the Thomson Reuters Foundation revealed that at least half of Londonâs 32 local governing bodies were using surveillance systems from two Chinese companies, Hikvision and Zhejiang Dahua Technology Co Ltd, which produce facial recognition technologies. Assisted travel meeting point - Customer Help desk main concourse. Any CCTV on London buses is the responsibility of the company that runs that particular service or route. PCO stands for Public Carriage Office - they are part of Transport for London (TfL). The pco licence allows you to work as a private hire vehicle minicab driver or chauffer. If you receive a Penalty Charge Notice (PCN), there will be two images of the vehicle on the PCN itself. If you hold a 60+ pass and have not already given your consent to share your data with London Councils, you can provide consent by calling TfL on 0343 222 1234. You can find this information on signs displayed inside each vehicle or on our Who runs your bus page. CCTV camera location can be viewed from Google Maps platform through the links below, more locations to be added soon. Buses leave from several points around the station. Impaired mobility set down / pick up points available Yes. If you are a current or former employee of Crossrail Limited or you have previously applied for a job with Crossrail, please email DPO@tfl.gov.uk for further advice. We'll invite your solicitor or insurer to send a cheque made payable to London Borough of Redbridge for £96.00 to: Community Safety Admin6th floor Lynton House255-259 High Road IlfordIG1 1NY. Other on-street cameras in London are managed directly by other public authorities. The council and Transport for London employed some of the best engineers in the world and tasked them with fully diagnosing all the problems with Hammersmith Bridge and developing a plan to make it safe and fit for purpose. If you are a current or former member of Dial-a-Ride and want access to your personal information, such as copies of correspondence, or telephone calls you have made, read the form below for guidance on how to make a request. If you want to request access to images that may have been captured by TfL bus station CCTV cameras, the form below has more information. Canary Wharf Academy are delighted to offer Level 3 (12 Credits) Award in Education and Training (AET) formerly known (PTLLS) qualification. This cookies is set by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites. We can send our live images to Ilford Police Station and Police Central Command in Bow. We Provide a wide range of CCTV & Intruder Alarms such as RISCO,HKC,Pyronix, Hikvision Turbo HD,POE IP Cameras,Hikvision NVR Recorders PTZ Camera, Dahua CCTV IP POE Systems Affordable Security CCTV Surveillance Equipment and Alarm ⦠Leave your bike somewhere where everyone can see it or in a well lit area covered by CCTV; Get insurance Our CCTV cameras are carefully positioned to respect people's privacy, and they don't overlook any areas where you would expect privacy. We can provide recordings from our CCTV cameras for civil claims between individuals or companies. London's buses. We will retain a record of your request for up to two years after it, or any review or appeal, is complete - for the purposes of managing any subsequent correspondence and establishing and defending legal rights. Information about accessible public transport is available from Transport for London: Transport accessibility information. We can then produce the footage and send it to them. You can make a Subject Access request for your personal information held by Transport for London in connection with taxi and private hire licensing. We will normally be unable to begin processing your request until that clarification has been provided. With a fine of £160 and more than 817,000 fines issued between October 2019 and September 2020, drivers faced up to £130 million in fines. This is managed by parking services and the privacy notice can be found here https://www.redbridge.gov.uk/about-the-council/privacy-notices/parking/. Any CCTV on London buses is the responsibility of the company that runs that particular service or route. On some occasions, we may need to share your information with associated organisations, including the Information Commissioner's Office, the Information Rights Tribunal, and other legal representatives for these purposes. London Transport Museum Subject Access Request form. London's bus services are operated by individual bus companies on behalf of TfL. Redbridge has one of the most advanced Council CCTV systems in the country, helping to keep residents and visitors safe. These cameras record audio as well as video images. A LONE SAS trooper who killed two terrorists in a hotel siege is to be honoured with a top bravery medal. If you require access to images of yourself recorded by a CCTV camera inside a bus you should contact the company which operates that particular bus route. If you want to request access to footage of you that may have been captured by these body worn cameras, read the form below for more information. The chances of the Council recording any personal data in our images is extremely low, as our cameras are zoomed out to record a wide angle overview of roads. This service is free. Any request made will be dealt with at a cost of £10, but please bear in mind that the delay in dealing with the request may mean any video images are overwritten before they can be produced as evidence for applicants. CCTV images captured on TfL's bus stations are normally only retained for 30 days. TfL's traffic monitoring cameras are not used to record images and our enforcement cameras are normally only used to record contraventions of traffic regulations as they are happening. If you do submit a request, please don't send by post; please instead use the relevant form below on this page or email DPO@tfl.gov.uk. Redbridge's CCTV Camera Location CCTV camera location can be viewed from Google Maps platform through the links below, more locations to be added soon. Under data protection legislation you are entitled to ask to see any personal information we hold about you. It is also known as the Private Hire Driver Licence. Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. All CCTV footage is held in accordance with our privacy statement . TfL, its subsidiaries and service providers will use the personal information you provide to enable us to reply to your request and any subsequent internal review, complaint or appeal about its handling in accordance with data protection legislation our information access policy, and our privacy and data protection handling procedure. Transport for London (TfL) is only responsible for a limited number of cameras deployed across the TfL Road Network, which is made up of London's main trunk roads. The request came through TES channel partner Telent, who had been asked to propose an enforcement solution to tackle the problem of oversize vehicles entering the tunnel illegally posing a major health and safety risk to their client TfL. First Bus, ... air conditioning and modern passenger information systems as well as CCTV, wheelchair access ramps and dedicated space on-board. As images are retained for only a limited time, wherever possible make a request within a week of the images being recorded. Accessible taxi are available at the station entrance. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Direct Vision Standard and the HGV safety permit scheme, London Fire and Emergency Planning Authority. We have extensive camera coverage in: We also connect into the CCTV systems at Ilford Station and TfL cameras across the borough. Both firms are currently subject to restrictions in the United States. Further information on how to contact us about your Oyster or contactless journey history can be found on our help & contact page. See which roads TfL manages on our map. In order to help us identify and locate your personal data, when submitting a request be as specific as possible when describing both the information you believe may exist and its possible sources. Itâs been touted as one of â if not the â greatest film ever madeâ¦. If you are a current or former member of the Transport for London (TfL) Pension Fund, read the form below for more information on how to request access to any associated personal information. First Bus and TfL retrofit buses to improve emissions. Requests should be made to cctvcivilrequests@redbridge.gov.uk giving the following: We'll respond telling applicants if there are cameras that may have caught the incident. If you are a current/former employee of Transport for London (TfL) or one of its operating subsidiaries (including London Underground Limited, Victoria Coach Station Limited, Tube Lines Limited, etc), or you have previously applied for a job with one of those entities, read the form below to help you request copies of your personal information. We will only release the footage to their insurance company or solicitor. We also connect into the CCTV systems at Ilford Station and TfL cameras across the borough. Helpline: 0343 222 1234 (option 3) (24 hours) Train. For more information you can read of CCTV Code Of Practice, This privacy notice does not cover enforcement of moving traffic contraventions by camera. Taxi and Private Hire Subject Access Request form. Overview.
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